About Us

Welcome to Quilling Superstore!

We are a family-run business, and have been serving the public since 2004. Our business started as a way for our oldest daughter to make some extra money for camp, and quickly grew into a full-time operation!

Since our beginning, our goal has been to provide a wide selection of products, fast shipping and great customer service.

We know you're busy, and you want your online shopping to be easy, secure and hassle-free, and we work hard to make that happen. We welcome your feedback about our site and service, and your suggestions for new products to carry. Be assured that each and every customer email is read and followed up on.

Have a creative day!

Rewards Points:

Accumulate Rewards Points and use them to earn Gift Certificates to be used on anything in the store!
  • First create an account by clicking the My Account link at the top of the page.
  • Then make purchases to accumulate points, one point for each dollar you spend.
  • When you log into your account, scroll down to the Rewards section and click "Redeem."
  • Redeem 250 points for a $10 Gift Certificate, 500 points for a $25 Gift Certificate, or 1000 points for a $50 Gift Certificate.

Shipping Locations:

We ship to the US via US Postal Service and UPS. We are also happy to ship internationally to Canada. Please choose the shipping method for your country.

Shipping Rates:

Shipping Rates are based on weight, destination, and shipping method. For orders up to 15 pounds, Priority Mail will most likely be the cheapest shipping method. For orders over 15 pounds, UPS Ground is often more economical. You will be able to see the cost of various shipping methods before checking out.

Shipping Time:

Quilling Superstore strives to ship your order as soon as possible. Most orders are turned around on the same or next business day. Your chosen method of shipping will determine when you will receive your order. Priority Mail takes 2-3 days in transit; UPS Ground can take from 3 days (East Coast addresses) to 7 days (West Coast addresses). UPS 3-day, 2nd Day, and Next Day services are also available. Please note that these times refer to package-time-in-transit, and not the number of days between order date and package arrival.

Refund, Returns and Cancellation Policies:

All products can be returned unopened for exchange or refund within thirty days. Damaged products can be returned for exchange or refund at any time, and at our shipping expense. Simply send an e-mail, explaining the problem, and we'll send you return instructions immediately.